Customer Service

Delivery and Returns

We hope you love shopping with Fashion Signature. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.

Shipping and Delivery

Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.

Deliveries occur only on business day. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed. Orders you place with Fashion Signature late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with priority, size & shipping if we try unsuccessfully to deliver your order more than once.

Return & Refund Policy 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

 


 Step 1: Check if your product meets all the conditions for returning a product.

 

Step 2: Contact Fashion Signature Customer Service to submit a complaint / request for return.

 

Step 3: Fill in the return form given with the invoice.

 

Step 4: Choose your preferred method of product return when you call Customer Service.

 

Step 5: Your returned product will go through a Quality Check.

 

Step 6: If validated, you will get product Return / Replacement


 

Sale items (if applicable)


Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

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